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How To Order Groceries from Walmart By Phone?

Are you a busy parent or can hardly manage time between your work? Then, you might find it tough to manage some time to buy your daily groceries physically in the store. This article will provide you with the solution of how to order groceries from Walmart by phone at ease.

To order groceries from Walmart you just have to call their customer care number, follow their prompts, and lastly pay with your credit card. The whole process is very easy and will save you time while getting your groceries by your doorsteps.

The future is now and that means you can order groceries from Walmart by phone from wherever you are. You don't have to spend hours in line at the store anymore. Let us have a look at how you can order groceries from Walmart by phone.

Step By Step Process To Order Walmart Groceries By Phone

Walmart is more or less available throughout your country. But you might not have the time to visit a store and buy your daily groceries. To make it easier for you, Walmart takes orders through the app and even over the phone call. Here are the steps through which you can order over the phone:

Call Walmart Stores

First, call any Walmart store number. Store numbers are different by region. The store numbers may be different by state, and the number may vary across the country. Be sure to check your local Walmart for the specific store numbers for your area or state.

Choose A Category

Then, you have to press the numbers 1 for produce, 2 for bakery, 3 for meat and poultry, 4 for baked goods, and 5 for health and beauty aids. After that, you have to enter your zip code and then press the numbers 1 for express delivery or 2 for the next day.

Add Items To Your Shopping List

You can add items to your shopping list by pressing the number 1 to add an item or the number 2 to add a case of items. Next, you have to press 4 to listen to the entire shopping list and you will see a list of stores near you that stock that item.

Use your phone keypad to enter the store numbers you want, then press 3 once. If you need more numbers, press 3 twice again. When you get a list of stores near you, press 1 for express delivery or 2 for next-day delivery.

Confirm Listing

If the item is on your list and is in stock, press the number 1 to order and receive a confirmation number. If not, press 2 to check back tomorrow. Make sure to save all your numbers as you will probably need them more than once during the week.

Place Order And Payment

You have to place your order by pressing 3. When you are finished, you will be given an order confirmation number and a voice will leave that message on your answering machine. When ordering by phone, you must use a credit card for payment.

Walmart accepts a wide range of credit cards and debit cards that have Visa logos on them. However, if you want to pay through money order or check, it is best for you to call their customer care first. On-Call Service will also save you 15% on standard price items. You just have to let them know you are a member of Walmart.

Check Mail

After you've placed your order, check your email the next day to confirm delivery. Call back again two days before the delivery date to check the status of your order. If it has been canceled, reorder as needed.

If you want to change your shipping address or cancel your order, you should let them know the next day you have placed your order. Finally, you can also call on the day of delivery to make sure everything was delivered as planned.

Things To Consider Before Ordering From Walmart

Ordering groceries over the phone can often be daunting for many shoppers like you, but it shouldn't be. In fact, it shouldn't even be a big deal for you when ordering from a local store like Walmart. Here are some things you might consider before ordering groceries from Walmart.

Get To Know A Few Useful Numbers

Walmart may have several customer service phone numbers for different products. But they're usually the main number for the store itself. Calling that number, even if it's busy, will usually get you an employee who is hopefully able to help you with your order.

Know What You Want

When you call, you'll usually have to ask for the product that you want. If you're placing an order for an item that doesn't have its number, it can be helpful to have a general idea of what the item is before calling. Remember to also make sure that the item is actually in stock at Walmart or something similar.

Keep Your Order Relatively Simple

You don't need to ask a lot of questions, just specify what you want and how much, and with what method of payment. If you're ordering online, you can also add a note in the comments section if it's helpful.

For example:

"Hi, my name is (your name), and I'm placing an order for 5 cans of green beans with the option of my local store arriving within 2 days."

Don't Cancel Your Order

You're probably not going to want to cancel your order. If you do, that's a major overreaction. Be sure that you've double-checked everything and can confirm your order online or through the phone before hanging up. So that you know it's safe to go ahead and complete the process.

Make Sure The Item Is In Stock

Sometimes people call Walmart when they know they're running low like when the store is low on something and complain because they haven't received an order yet. If that's you, it may have already shipped and will arrive shortly.

Be Polite

Walmart works hard to keep customers happy, so it is expected from you to be polite when ordering over the phone. They can usually figure out what you mean if you're unclear on something and if not, they'll try to help anyway.

Tell Other People

You might know some people who buy groceries regularly at Walmart. You can try telling them about the customer service phone numbers and what they do. They may be willing to do the same thing for you.

Make Sure You Can Pay

If you're setting up a payment plan for your order, there are a few things to consider. If you are planning on completing the payment process through a credit card, you have to make sure there's enough credit in it. Walmart does accept a variety of credit and debit cards. In the case of check or money orders, typically you have to wait 5 business days for the clearance.

If you don't have enough money on your card, your order is likely to get canceled. This will bring nothing but kill your valuable time. Sometimes, if you have more than one card, you might mix them up with those which have no credit in them. To avoid that, sort out the card before ordering and it will help you stay away from unnecessary hassle.

Ask For Help With Something Specific

If you're left on hold for a long time, ask if they can transfer you back to customer service. If it's a tedious process, sometimes there just isn't anyone available to help you until their next available appointment.

If you're not sure if a product is available in your area, ask. If they don't have it in stock and can't tell you when it will arrive, ask for a price update or some sort of estimate. If you need to know the exact delivery time for an item you've placed an order on, call Walmart customer service at checkout and they'll usually be able to tell you.

Be Organized

If you have a lot of things to buy, let them know or ask them to group items together so they don't end up sitting on your shelf for weeks. If the store opens early or closes late, ask them to hold your items until the next day. And if they're not available in-store at all, ask if there's any way they can ship it instead.

Organizing can help you out from massive chaos if you have many things to order. Also being organized will help you save time and focus on more important things you got to do.

Check Your Email

If you used a customer service number to place an order, check your email after you've placed it to see what the estimated delivery date is. If you're lucky and it's soon, that could be sooner than next week especially if you don't want to wait for something.

Ordering groceries over the phone is perfect if you find shopping to be a chore. And you would rather sit at home filling your list while the delivery person shops for you. This article might assist to guide you through how to order groceries from Walmart by phone.

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Author Ferdi
Written by Ferdi Vol
Ferdi Vol has been working for a grocery store for the last few years and he knows all the ins and outs of running a grocery store. He's also got great tips about what you need to know as a customer, from getting the most out of your money to knowing where everything is in the store! Ferdi loves sharing his passion with others via his blog on how to have an awesome shopping experience at your local grocery store.
About Ferdi Vol
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